Page 56 - Cosmetology_TP

COSMETOLOGY - CITS

Process of consultation with client:
• Introduction and Welcome: Start the consultation with a warm welcome and introduction. Make the customer
feel comfortable and establish rapport.
• Review Information Form: Read the Customer Information Form together. Based on their answers ask any
additional questions that may arise.
• Concerns and Goals: Discuss the client’s specific skin concerns and goals. This may include issues like
aging, acne, dehydration, pigmentation or general maintenance.
• Skin Analysis: Analyze the skin manually or visually. This includes checking the skin’s texture, hydration
level, elasticity and any visible problems. Use a magnifying lamp if necessary.
• Customer Preferences and Sensitivities: Ask about any preferences or sensitivities the customer has, such
as a preference for certain products, fragrances, or concerns about specific ingredients.
• Educate and inform: Provide information about the types of
facials available, explain their benefits and how they address
specific skin concerns. Discuss possible outcomes and realistic
expectations.
• Customization: Based on information gathered, customize facial
treatments to meet the client’s specific needs. This may include
the selection of appropriate products, technologies and machines.
• Home Care Recommendations: Suggest a personalized skin
care routine and recommend products for home use to support
facial treatment results.
• Address questions and concerns: Encourage the customer
to ask questions and address any concerns they may have.
Explain the procedure, duration and any possible after-effects of
treatment.
• Consent: Obtain the client’s consent for the facial treatment chosen, ensuring they are fully informed and
comfortable with the plan.
Demonstrate setting up of trolley prior to facial work:

Materials needed:
Trolley or cart: Make sure it is clean and sturdy with enough space to organize your equipment.
Disinfectant wipes or spray: Clean all surfaces of the trolley.
Disposable headbands or hair clips: To secure the client’s hair.
Cleaning product: gentle cleanser,cotton pads or disposable wipes,hot water bowl
Exfoliation Products: Exfoliating Scrub or Enzyme Exfoliant

Steamer or hot towel: If using a steamer, make sure it is filled with distilled water.If using hot towels, set aside a
towel warmer or a basin of warm water.
Extraction Equipment: Comedone Extractors,sterile cotton swab or tissue

Facial Massage Products: massage with oil or cream
Mask Products: Depending on the client’s needs, select the appropriate mask (hydrating, clay, anti-aging, etc.).
Serums and Moisturizers: Tailored to the customer’s skin type and concerns.
Sunscreen: If the facial is done during the day, finish with a broad-spectrum sunscreen.

Procedure for set up trolley for facial
1 Clean and Disinfect: Wipe down the trolley with disinfectant wipes or spray to ensure a clean and sanitized
workplace.
2 Organize Tools: Keep disposable headbands or hair clips in an easily accessible compartment.Arrange
cotton pads or disposable wipes in a container.Keep a small bowl of hot water for cleaning.

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CITS : Beauty & Wellness - Cosmetology - Exercise 3