Page 34 - Computer Software Application TP - Volume 1

COMPUTER SOFTWARE APPLICATION - CITS

EXERCISE 7 : Implementing Voiceover IP

Objectives

At the end of this exercise you shall be able to
• configure VPN
• download and install skype.

Requirements

Tools/Materials

• Windows enabled PC/Laptop
• Internet connectivity with VPN
• Skype software setup

Procedure

TASK 1: Planning and preparation

1 Assess your needs:
2 Determine how many users will need VoIP, what features you require (e.g., call forwarding, voicemail), and
your budget.
3 Test your internet connection:

4 Ensure your upload and download speeds are sufficient for VoIP calls (generally, at least 3 Mbps for both). You
can use online speed tests to check.
5 Choose a VoIP provider:

6 Select a provider that meets your needs and budget, offering reliable service and features you need.
7 Decide on hardware:
8 Consider whether you’ll use physical VoIP phones, softphones (software apps on computers), or a combination.

TASK 2: Installation
1 Follow your provider’s instructions:

2 Each provider will have specific setup steps, so refer to their documentation or website for detailed guidance.
3 Configure your network:
4 Depending on your setup, you may need to adjust firewall settings, enable Quality of Service (QoS) for VoIP
traffic prioritization, or configure a Virtual Private Network (VPN) for added security.
5 Set up your devices:
6 Connect your VoIP phones or install the softphone app on your devices. Configure settings like your phone
number, voicemail, and call forwarding.

TASK 3: Download and Install Skype
1 Download skype link - ms-windows-store://pdp/?productid=9WZDNCRFJ364&cid=scom-web-store

2 Click on Download Button for download Skype in windows.
3 Click on Install button for installation process.
4 After installation you have to create an account using Sign in button.

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CITS : IT & ITES - Computer Software Application - Exercise 6