Page 80 - Cosmetology_TP

COSMETOLOGY - CITS

EXERCISE 5 : Demonstrate different type of manicure/

pedicure services

Objectives

At the end of this exercise, you will be able to:
• to provide customer consultation
• preparing trolley for manicure pedicure service
• using the product according to manicure pedicure services
• various types of equipment to choose from according to manicure/pedicure service

Explain the process of gathering information and
consulting with a customer regarding manicure

pedicure services

1 Welcome and greetings

Creating a warm and welcoming environment in your salon is important to providing your customers with a
positive experience. Start by greeting the customer warmly and friendly. Create a comfortable environment to
encourage open communication. Introduce yourself cheerfully. Make customers feel valued and comfortable
as soon as they walk through the door. Greet them enthusiastically with your genuine smile and friendly
attitude.

2 Customer Entry Form
Creating customer entry forms for your salon is a great way to gather essential information about your customers
and their preferences. Feel free to customize it based on the specific needs and services your salon provides.
Provide a customer entry form to collect the necessary information. Here is an example image you can use as a
starting point. In which has been included:
• Contact details.
• Any allergies or skin sensitivity.
• Previous experience in manicure/pedicure services.

• Preferences for nail shape, length and polish colors.

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CITS : Beauty & Wellness - Cosmetology - Exercise 4