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COSMETOLOGY - CITS
• Create a positive environment: Maintain a friendly and approachable demeanor when discussing services
and pricing. A positive environment encourages open communication.
By implementing these communication strategies, you can provide customers with a clear understanding of
the cost and duration of manicure and pedicure services, thereby promoting transparency and satisfaction.
8 Aftercare Instructions
After service are completed, contact customers to ensure their satisfaction and ask if they have any feedback.
This helps build trust and loyalty. After-care instructions are important to help clients maintain the longevity and
appearance of their manicures and pedicures. You should provide clear guidance as this ensures clients know
how to care for their nails and skin while not being able to visit the salon.
• Avoid water immediately: Avoid submerging your hands or feet in water for at least 2 hours after the
service to allow the polish or gel to fully cure.
• Use gloves for household tasks: When doing household chores or using cleaning products, wear
protective gloves to prevent chipping or damage to your manicure.
• Apply sunscreen: If you’re spending a lot of time outside, apply sunscreen on your hands and feet to
protect your skin and prevent discoloration.
• Be careful with heavy bags: Avoid carrying heavy bags with your fingers. Use your entire hand or forearm
to support the weight to avoid damaging your nails.
• Moisturize regularly: Keep your hands and feet moisturized to retain moisture in the skin. Pay special
attention to the cuticles and the skin around your nails.
• Nail oil/cuticle oil: Apply nourishing nail oil or cuticle oil daily to keep your cuticles healthy and prevent
dryness.
• Avoid harsh chemicals: Avoid using harsh chemicals or products containing acetone on your nails, as
they can damage the polish or gel.
• Be mindful of nail length: If you have opted for long nails, be careful of activities that may put extra
pressure on your nails.
• Regular Polish Touch-Up: For regular polish, apply nail paint with a clear top coat every few days to
extend the life of your manicure.
Gel manicure-specific care:
• Avoid breaking or peeling: Avoid breaking or peeling the gel polish, as this may damage the natural nail.
If the polish starts to peel, visit a salon for professional removal.
• Use cuticle oil: Apply cuticle oil around the edges of gel polish to keep it flexible and prevent cracking.
• Professional Removal: When you’re ready for a new manicure, schedule a professional removal
appointment at the salon.
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CITS : Beauty & Wellness - Cosmetology - Exercise 5