Page 200 - Cosmetology_TP

COSMETOLOGY - CITS

MODULE 11 : Body Massage

EXERCISE 19 : Demonstrate different types of body

massage and spa

Objectives

At the end of this exercise, you will be able to:
• client consultation regarding body massage & spa
• setting up of trolley for body spa & massage
• product required for body massage & spa
• full body massage technique
• perform body spa
• precaution to be followed
• steps of after care.
Client consultation regarding body massage & spa

Procedure
Client consultation is a crucial step in the body massage and spa industry, serving as the foundation for
personalized service, customer satisfaction, and safety. A thorough consultation process helps in understanding
client needs, preferences, health conditions, and contraindications for certain treatments. Here’s an outline of
effective tools and processes for client consultations in the spa and massage sector:
1 Client intake forms: these forms are filled out before the appointment to gather basic information about the
client, including contact details, health history, and specific needs or concerns.

2 Health and medical history questionnaires: detailed questionnaires can help identify any health issues,
allergies, injuries, or conditions that might affect the choice or application of treatments.
3 Preference surveys: short surveys to understand client preferences regarding massage pressure, areas of
focus, scent preferences for oils or candles, and music, enhancing the customization of the experience.
Consultation process:
1 Initial greeting and rapport building: start with a warm welcome and a brief conversation to make the client
feel comfortable and valued.
2 Review of intake forms and health history: discuss the information provided in the intake forms and health
history questionnaires to clarify any points and understand the client’s overall health and wellness goals.

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