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3 Treatment plan discussion: based on the client’s health, preferences, and goals, propose a customized
treatment plan. Explain the benefits, possible risks, and what the client can expect during and after the
treatment.
4 Informed consent: ensure the client understands the proposed treatment plan and any potential risks. Obtain
written consent to proceed with the treatment as discussed.
5 Confidentiality assurance: assure clients that their personal and health information will be kept confidential
and only used to enhance their treatment experience.
Tools for ongoing consultation:
1 Feedback forms: post-treatment feedback forms help in gauging client satisfaction and areas for improvement.
2 Follow-up communications: use emails or text messages to follow up with clients on their post-treatment
experience and any feedback they might have.
3 Client notes and records: maintain detailed records of each client’s preferences, treatment plans, progress,
and feedback for future reference, ensuring a personalized and consistent experience with every visit.
Setting up of trolley for body spa & massage
Using trolleys in a body spa and massage setting helps in organizing and easily transporting tools and equipment
from one treatment room to another, ensuring a smooth operation and enhancing the client’s experience. Here’s
a list of essential tools and equipment that are commonly placed on trolleys for use in body spa and massage
services:
Basic trolley setup:
1 Towels and linens: soft, clean towels and linens for draping, covering, and wiping off products during
treatments.
2 Massage oils and lotions: a variety of massage oils, lotions, or creams to suit different skin types and
preferences. These may include essential oils for aromatherapy.
3 Sanitizing supplies: alcohol, hand sanitizer, and disinfectant wipes for maintaining hygiene and cleaning
equipment before and after use.
4 Disposable items: disposable face cradles, gloves, and headrest covers for hygiene purposes.
Specialized equipment and tools:
5 Hot stone set: a heater filled with water to warm the stones to the correct temperature, along with various
sizes of basalt stones for hot stone massages.
6 Bamboo sticks: for bamboo massage therapy, various lengths and diameters of bamboo sticks are used.
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CITS :Beauty and wellness - Cosmetology - Exercise 19