Page 152 - CITS - Dress Making - TT - 2024

DRESS MAKING - CITS

MODULE 6 : Apparel Quality Management

Lesson 22 - 29 (1) : Quality Control

Objectives

At the end of this lesson you shall be able to
• Understand what quality is.
• Understand the importance of quality control in apparel Industry.
• Know about Cost of quality control system.
• Know about Quality Assurance System and Statistical Quality Control.

1 What is Quality?
Quality means, meeting or exceeding customer expectations all the time while maintaining a cost competitive
market position. A product or service is said to have quality if it has performance, durability, reliability, reparability
etc.
American Society for Quality Control (ASQC) defines quality as “A systematic approach to the search for
excellence. According to International Standard Organization (ISO), “Quality is the fulfillment of the specified
requirements for a product or service”.
However, quality also means much more, they include:
1 The degree of excellence that an item possesses.
2 The best money can buy.
3 Meeting a specification.
4 Not more than 1% defective a lot.
5 Quality is when the customers come back not the goods.
Quality in apparel industry refers to the product free from staining faults, sewing defects, fabric faults, size
measurement faults, matching of color and stripe faults, cutting faults, etc.
2 What is quality control?
The method of checking, analyzing, verification and controlling the desired or expected quality parameters of the
garments is said to be quality control.
For inspection, to be effective, the entire inspection loop must be completed.
In the garment industry quality control is practiced right from the initial stage of sourcing raw materials to the stage
of final finished garment.
For textile and apparel industry product quality is calculated in terms of quality and standard of fibers, yarns,
fabric construction, color fastness, surface designs and the final finished garment products. However quality
expectations for export are related to the type of customer segments and the retail outlets.

137